Live Chat Support; Support Ticket System & Phone Support Available - At Prelicensetraining.com we are here for you. We have a live help chat and phone system for technical assistance and sales questions during operating hours. We also offer email support and ticket system support during off hours. With our email and ticket system support we can answer any of your questions including any material/content help you may need. We love to help our customers, if you have any questions please let us assist you.
90 Days Access with Extension Options Avaliable - All of our Prelicense courses come with 90 days of consecutive course access. The countdown only starts when you enter your course so you can purchase the course and wait a week before entering and still get a full 90 days of access. Courses are designed to be completed in 15 days or less and the majority of our students finish well within the 90 days. However, if you need more time we do offer extensions to the course by 30 days increments.
2023 Updated Course Material - Prelicensetraining.com takes care of you. We make sure each time the Department of Insurance updates the Educational Objectives that we update our material to match. We also make sure to add information on any new laws and remove any outdated information on past laws. Not every provider out there takes the time to keep their material up-to-date between multi-year course material approvals from the Department of Insurance but PreLicenseTraining.com does!
Mobile Device Accessible - Our website and training systems were built to adapt to the screen size of the device being used. This means you can access our website and take your course with all the course features on any of the latest device or mobile device you are using.
Move At Your Own Pace - Even through you may have required Department of Insurance study hour requirements we do not impose any artificial chapter or quiz length time on you like some providers do. We allow you to complete the course at your own pace and study each section as much or as little as you need to based on your knowledge and understanding of the material. We also give a graph showing you how much time you have in order to satisfy the DOI time requirements for the course completion.
Audio Dictation - Course text is read by a live insurance professional. Each chapter can be streamed for free on desktop or mobile device. With an optional upgrade, you can download chapter audio files in high quality MP3 format and listen to the course wherever you can play mp3 even without an internet connection. Audio dictation is only available in English now. If you have the Spanish course you can still listen to the audio dictation in English.
Course Video - Each chapter has a supplemental video going over core concepts recorded by a professional licensed insurance agent. Videos are optional but reccommended to view as they reinforce core concepts through each chapter. Videos are recorded in English only however even if you have the Spanish course material you can still access these free resources from your course.
Custom Note Taking - You are provided with a popup box so that you may type in any study notes you want for each chapter. It could be key concepts you want to study again, notes to re-read certain sections or where you off. No need to grab a paper and pencil anymore, take notes from your computer while you study without loosing where you are. You are able to re-view notes chapter by chapter or all at once and print them on-demand if you want to review your notes on the go.
Quick Jump - Our courses have key locations within the text marked for quick access. Through our softwares interface you can select a location you want to access and the content will automatically scroll to that location in the text no matter what device or screensize you are viewing the material on. Because our material can adapt to fit your devices screen the material scrollbars could be longer or shorter depending on how much is showing at once, with this quick jump system you can always get to where you need to go away.
Searchable Course Text - If you ever need to search for a specific word or term our system has you covered. You can search each chapter and it will highlight your found search term and let you navigate through each matching result. Each matched result will also automatically scroll yout to the point of the document it was found at.
Definition Lookup System - Need help with a definition you might not recognize? With a simple click you can start typing in a term and it will search our definition database and show you all matches in real-time as you type. This can be a super fast way to get help on a term you need more information on. If the term is not found our system also provides you with a definition lookup request which sends the term to our staff to lookup and add to our database with a simple click.
Acronym Lookup System - Need help with a Acronmyn you might not recognize? With a simple click you can start typing in an acronmyn and it will search our acronmyn database and show you all matches in real-time as you type. This can be a super fast way to get help on a acronmyn you need more information on. If the acronmyn is not found our system also provides you with a acronmyn lookup request which sends the term to our staff to lookup and add to our database with a simple click.
7 Days of Free Video Cram Course Access - Each Prelicense course purchase comes with 7 free days access to our Video Cram study center. This is the place to come to cram in the days leading up to your state exam after you have passed your prelicense course with us. We have instructor led videos on core topics and cencepts to help prepare you for your exam. If you need more time we have options to extend your access.
Free Quiz Retake and Automated Question Assistance - Each quiz or test that you take can be re-taken at any time once you have passed it. It can be really helpful to re-take a quiz at a later date to see if you remember the material now that it isn't fresh in your mind directly after reading the chapter. If you need help, there are options to get hints (or question rationale) on each question after the first time you have taken the quiz/test. If you still need help you can always ask one of our certified instructors using the help support ticket system on your dashboard.
Graphic Progression Charts - Each course has an associated study time minimum regulated by the California Department of Insurance. This minimum study time must be met to get your certificate of completion which will let you take the state exam. We provide two graphics that show you how you are doing on completing the course and completing the time requirements. Once both charts are at 100% you can download your certificate of completion and we will automatically upload your information to the Department of Insurance so that you can schedule your state exam. If you finish a course before the minimum study time is complete you may go back through and study any chapter, listen of audio, watch video or re-take any of the exams. There is no penalty to studying over the time limit.
Instant Print or Download Certificate of Completion - After you have completed the course and satisfied any Department of Insurance time regulations you will gain instant access to download and/or print a certificate of completion that you can hang on your wall or provide your employer. Your completion of the course will also be automatically sent to the Department of Insruance for records without you needing to do anything else.
Automatic Course Completion Submission to the Department of Insurance - Once you complete the course our system automatically will notify the Department of Insurance about your completion. This process can take a couple days sometimes for the Department of Insurance's systems to catch up but feel free to schedule your state exam a few days after you complete the course with us. If we have any issues submitting your information to the Department of Insurance because of name or SSN problems we will notify you promptly.
Continuing Education Reminder System - Once you pass your state exam and are officially licensed you will need to take Continuing Education to keep your license active and current every couple years. We built in a system that allows you to put in the expiration date of your license and we will automatically remind you through emails 90/60/30 days before your license expires that you need to complete your Continuing Education. For being an Prelicensetraining.com alumni be sure to check your reminder email for a discount code when you receive it! This reminder system is also avaliable for insurance agents who did not use Prelicensetraining.com for your prelicense training, just signup and put in your license and license expiration date in for reminders. There is no need to ever let your license lapse!